Posts Tagged ‘crisis communications’

Well Played, Patriots

Amid the most talked about PR crisis of the early summer, Paula Deen, another potential PR crisis was brewing in my hometown of Boston, where New England Patriots tight end Aaron Hernandez was recently charged with murder. The Patriots acted … Continue reading

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OH NO YOU DIDN’T! Part 2: Media Behaving Badly

This is Part Two of a two-part series entitled: OH NO YOU DIDN’T!, or stories of media and bloggers behaving badly told from the PR person’s perspective. Continue reading

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Goldman/Blankfein’s Crisis Communications Dilemma

Disclosure: My younger sister works for a large investment bank and my alma mater is an investment banking factory. When I was younger, my father once told me that a man’s reputation was important, because a man’s reputation will be … Continue reading

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5 things Airbnb should have done, but didn’t

  Many of us have been following the situation with  Airbnb, the global network of accommodations offered by locals.  I could wax poetic about how horrifying it would be to come home to a vandalized apartment after permitting said vandal … Continue reading

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BP Buys “Oil Spill” Search Term from Google to Control Crisis Message

BP is damned if they do, and doubly damned if they don’t. According to Reuters, the company has apparently purchased “oil spill” and related search terms from Google and other search engine providers in an effort to drive traffic to its Gulf of Mexico response website. This SEO strategy is a clear attempt by the company to control communications around the worst oil spill in U.S. history and improve sentiment about its brand within the media. Continue reading

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